App / Casino
cps88 is clear about what data we collect from your account, how we use it, and the steps you can take to review or correct it. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy applies to every piece of information you share with us when you create an account, make a deposit through Upay or Bank Transfer, contact our support team, or browse any section of cps88. We collect the details needed to operate your account — your registered name, contact information, wallet identifiers, and transaction history. We do not sell this information to third parties for marketing purposes. Where we work with service partners — for example, payment processors handling your Upay or Bank Transfer transactions — those partners receive only the data necessary to complete that specific task, and they are bound by their own data obligations. Your account activity, session data and wallet records are stored on secured servers, and access within our team is limited to staff who need it to perform account support or transaction verification. We retain records for as long as your account remains active and for a period afterward as required by applicable regulations. If your account is closed, we follow a structured retention schedule before removing personal records. Any questions about specific data points in your account can be directed to our support channel. Availability of this service and the rights described below depend on your local law and eligible regions.
Understanding the boundaries of this policy helps you know exactly which activities and data points fall under our responsibility and which are governed by separate terms or third-party agreements. The four areas below outline the key distinctions so you can navigate your account with a clear picture.
Your login credentials, session history and account settings are fully within the scope of this policy. We control how that data is stored, who can view it internally, and how long it is kept after any account status change.
Deposits and withdrawals processed through Upay or Bank Transfer involve third-party payment processors. We receive and store transaction records on our side, but the payment processor's own privacy terms govern how they handle your wallet data during processing.
Browsing behaviour on cps88 — which sections you visit, how long you spend in the lobby, device type — is collected through standard analytics tools. This data is used to improve the site experience and is not tied to your identity without your account being signed in.
Links to external sites, game studios such as Pragmatic Play or Microgaming, and any embedded third-party tools operate under their own privacy frameworks. We do not control those policies and are not responsible for how external services handle data they collect directly.
You have practical options when it comes to the information we hold on your account. If you want to see what data is attached to your profile — contact details, wallet identifiers, transaction records — you can request a summary through our support channel. We will confirm the request and provide the relevant records within a reasonable period, subject to verification that the request is coming from the registered account holder. If any detail is wrong — a misspelled name, an outdated contact number, an incorrectly linked payment method — you can raise a correction request through the same route. We will update the record once we have verified the change against the documentation on file. If you have a question about why a specific data point was collected or how it is being used, our support team can walk you through the relevant section of this policy. Eligibility to exercise these rights may depend on your local law and eligible regions.
Contact support to ask for a copy of the information held on your account. We verify the request against the registered account holder before releasing any records.
If a name, contact number or payment method is recorded incorrectly, submit a correction request through support. We update the record once documentation is verified.
Not sure why a specific detail was collected? Our support team can point you to the relevant section of this policy and explain how that category of data is used in your account.
If you want your account closed and your personal data handled according to our retention schedule, you can submit that request through the support route. We follow a structured process from that point.
If you have a question about how your data is handled, want to raise a correction, or need to understand a specific part of this policy, the routes below connect you with the right team. We respond through the channel you open the request on, so choose whichever is most convenient for your situation.
Open the live chat widget from any page on cps88 while signed into your account. Describe your privacy question and a support agent will respond directly in the chat window.
Send your privacy request or data question to the support email address listed in your account's help section. Include your registered account name so we can verify and respond accurately.
The help section inside your signed-in account contains published articles on data requests, account corrections and policy questions. Start there for answers to common privacy queries before raising a direct request.
Our approach to your data is built around limiting what we collect to what is genuinely needed, storing it securely, and giving you a clear way to question or change it. The four areas below cover the practices you can count on when you use this platform.
We keep account records for as long as your account is active, plus any additional period required under applicable regulations. When retention is no longer necessary, records are removed according to a documented schedule — not left indefinitely on file.
We use cookies to keep your session running, remember your language settings and understand how different parts of the site are used. You can manage cookie preferences through your browser settings; some features may behave differently if certain cookies are turned off.
Your account is protected by login credentials that only you set. We do not ask for your password through chat or email. If you suspect unauthorised access, change your credentials immediately and contact support through the live chat route.
When this policy changes in a material way, we post a notice on the site and update the version date at the top of this page. Continuing to use your account after a posted update means you have read the revised terms. You can always ask support for a plain-language summary of any change.
The questions below cover what real account holders ask about their data, their rights and how to take action. If your question is not here, our support channel is the direct route.
We collect the details you enter during registration — your name, contact information and any wallet identifiers you link, such as your Upay or Bank Transfer details. We also record transaction history and session data tied to your account for operational purposes.
We share data only with service partners who need it to operate your account — for example, payment processors handling Upay or Bank Transfer transactions. Those partners receive the minimum data required for their task and are bound by their own data obligations. We do not sell your data.
Open a request through live chat or the support email address listed in your account's help section. Include your registered account name. We verify the request against the account holder on file before releasing any records. Eligibility depends on your local law and eligible regions.
Yes. If a name, contact number or linked payment method is recorded incorrectly, raise a correction request through support. We check the request against the documentation on file and update the record once that verification is complete.
Records are kept for as long as your account is active, plus any period required under applicable regulations after the account is closed. Once retention is no longer required, records are removed following a documented internal schedule.
When you request account closure through support, we begin a structured retention process. Personal records are held for the period required by applicable regulations and then removed. Support can outline the specific steps from the point your closure request is confirmed.